Privacy Policy
At Asamang SDA Hospital, your privacy and medical confidentiality are our highest priorities. This privacy policy explains how we collect, use, and protect your personal and medical information in accordance with healthcare standards.
Last updated: February 27, 2025
Information We Collect
As a healthcare provider, Asamang SDA Hospital collects both personal identification and medical data to ensure we can deliver the highest standard of care and maintain accurate hospital records.
Personal Information
- Full name, date of birth, and gender
- Contact details (phone number, email, and home address)
- Emergency contact information and next of kin
- National ID (Ghana Card) or passport details for verification
Medical Data
During your visits, our medical professionals record your medical history, symptoms, diagnoses, treatment plans, prescriptions, and laboratory or imaging results. This information forms your confidential patient file.
How We Use Your Information
Your information is primarily used to provide you with appropriate and effective medical treatment. We handle all data in strict compliance with the Data Protection Act, 2012 (Act 843) of Ghana.
Primary Uses
- To diagnose health conditions and prescribe appropriate treatments
- To coordinate care among different departments (e.g., Doctors, Labs, Pharmacy)
- To process billing and interface with health insurance providers (e.g., NHIS)
- To contact you regarding appointment reminders or follow-up care
Information Sharing and Disclosure
Medical confidentiality is a core principle at Asamang SDA Hospital. We do not disclose your medical records or personal data to unauthorized third parties without your explicit consent, except when required by law or medical emergency.
We Never Sell Your Data
We do not, and will never, sell or rent your personal information or medical records to marketers, pharmaceutical companies, or any other commercial entities.
Data Security
We implement robust physical, electronic, and administrative safeguards to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
Restricted Access
Only authorized medical and administrative staff involved in your care have access to your patient file.
Secure Storage
Digital records are stored on secure servers with encrypted backups, while physical files are kept in restricted archives.
Your Rights
Under Ghanaian data protection laws, you retain several rights regarding your personal and medical data held by Asamang SDA Hospital.
Right to Access
You have the right to request a copy of your medical records and personal information from our records department.
Right to Rectification
You may request corrections to your personal details (like your address or phone number) if they are inaccurate.
Right to Confidentiality
You have the right to expect that all discussions, examinations, and treatments will be conducted with respect for your privacy.
Website Cookies and Tracking
Our website uses minimal cookies necessary for the basic functioning of the site, such as keeping you logged in if you use our patient portal. We do not use intrusive tracking cookies for advertising purposes.
Contact Us
If you have any concerns regarding your privacy, medical records, or this policy, please contact our Data Protection Officer or Hospital Administration.