Patient Privacy Policy
How Asamang SDA Hospital collects, handles, stores, and protects your confidential personal health records and digital appointment data.
1. Our Commitment to Patient Privacy
At Asamang Seventh-day Adventist Hospital, we regard medical confidentiality as sacred. We adhere strictly to ethical medical codes and the Data Protection Act, 2012 (Act 843) of the Republic of Ghana to ensure that your consultations, diagnosis, lab results, and personal identity remain secure.
2. Information We Collect
To provide safe, comprehensive, and tailored clinical care, our healthcare professionals collect:
Personal Identification
- Full Legal Name & Date of Birth
- Ghana Card / Passport Number
- Contact Phone & Residential Address
- Next-of-Kin Emergency Contacts
Clinical & Health Data
- Medical History & Allergies
- Physician Diagnostic Notes
- Lab & Imaging Results (X-Ray, Scans)
- Prescriptions & Surgical Records
3. How We Use Your Information
Your health data is used exclusively to facilitate your care journey:
- Clinical Coordination: Enabling seamless collaboration between triage, doctors, laboratories, operating theaters, and pharmacy.
- Insurance Claims Processing: Verifying coverage and processing claims with the National Health Insurance Scheme (NHIS) or accredited private health insurers.
- Appointment Reminders: Notifying you of scheduled doctor visits, lab follow-ups, or prescription refills.
4. Data Security & Storage Safeguards
We maintain multi-layered physical, technical, and administrative controls to protect patient folders and digital hospital databases against unauthorized access or loss.
Role-Based Access
Only medical staff directly assigned to your care have permission to review your medical folder.
Encrypted Infrastructure
Digital records, appointment data, and backups are stored on encrypted, high-availability servers.
6. Your Rights Under Ghana Law
Under Act 843, you have the right to request access to your medical history, update personal details, or request an official medical summary for specialist referral. Contact our Records Department with valid national identification to initiate a request.
Looking for Terms of Service?
Read our patient charter and hospital guidelines.
View Terms of Service