Terms of Service

Welcome to Asamang SDA Hospital's terms of service. These terms outline the rules and regulations for the use of our website and healthcare services. By accessing our platform, you agree to comply with these professional and ethical standards.

Last Updated: February 27, 2025

Terms of Service

Please read these terms of service carefully before using our healthcare services

1. Agreement to Terms

By accessing the Asamang SDA Hospital website and utilizing our medical services, you agree to be bound by these Terms of Service and all applicable health laws and regulations in Ghana. If you do not agree with any of these terms, you are prohibited from using or accessing our digital services.

These terms apply to all patients, visitors, and health professionals who access or use our online services.

2. Medical Disclaimer

The content on this website, including text, graphics, images, and other materials, is for informational purposes only. It is not intended to be a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or qualified health provider with any questions you may have regarding a medical condition.

  • Do not disregard professional medical advice because of something you have read on this website.
  • If you think you may have a medical emergency, call emergency services or go to the nearest hospital immediately.
  • We do not recommend or endorse any specific tests, physicians, products, or procedures mentioned on the site without direct consultation.

3. Patient Accounts & Appointments

When you book an appointment or create a patient portal account with us, you must provide accurate, complete, and current information. Providing false medical history or identity information can severely impact the quality of care you receive and constitutes a breach of these terms.

Important Notice

You are responsible for safeguarding your appointment details and medical portal passwords. Any unauthorized access should be reported to hospital administration immediately.

4. Prohibited Activities

You may not access or use our online booking systems for any purpose other than that for which we make it available.

Booking fraudulent or automated mass appointments
Attempting to access unauthorized patient records
Publishing malicious or false medical reviews
Interfering with the hospital's digital infrastructure

5. Disclaimers

While we strive to provide the highest quality of care and digital convenience, your use of our online booking and informational service is at your sole risk. The digital service is provided "AS IS" without warranties of any kind.

We do not guarantee that:

  • The online booking system will never experience downtime
  • Website content is completely exhaustive for every medical condition
  • Digital communications are entirely immune to third-party interception

6. Limitation of Liability

In no event shall Asamang SDA Hospital, its directors, employees, or medical staff be liable for any indirect, punitive, incidental, special, consequential, or exemplary damages arising out of or in connection with your use of the website or digital appointment systems.

7. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Republic of Ghana, and the regulations of the Ghana Health Service, without regard to conflict of law provisions.

8. Changes to Terms

We reserve the right to modify or replace these Terms at any time to reflect changes in health regulations or digital services. We will provide notice of any changes by posting the new Terms on this page.

By continuing to access or use our service after those revisions become effective, you agree to be bound by the revised terms.

Questions About Terms?

If you have any questions about these Terms, please contact our administrative office.

Contact Administration