Terms of Service
Guidelines governing clinical care, online appointment bookings, patient responsibilities, and healthcare service delivery at Asamang SDA Hospital.
1. Agreement to Terms
By visiting Asamang Seventh-day Adventist Hospital, booking an appointment through our digital portal, or receiving clinical treatment, you agree to comply with these Terms of Service, hospital admission policies, and applicable health regulations of the Republic of Ghana and Christian Health Association of Ghana (CHAG).
These terms apply to all patients, admitted individuals, outpatient visitors, legal guardians, and digital service users.
2. Medical Advice & Emergency Disclaimer
Information presented on this website (including articles, service descriptions, and symptom guidelines) is provided solely for educational purposes and does not constitute a doctor-patient relationship prior to clinical consultation.
- Do not disregard professional clinical advice or delay seeking immediate care because of information read online.
- For acute medical emergencies, labor in progress, or trauma, visit our Accident & Emergency unit immediately or dial +233 531 047 199.
3. Appointments & Patient Responsibilities
Patients utilizing our online appointment system are expected to provide accurate personal identification, active phone numbers, and relevant medical history to facilitate prompt triage and clinical review.
Check-in Protocol
Please arrive 15 minutes prior to scheduled specialist consultations with your NHIS or ID card.
Cancellations
Kindly notify our records desk at least 24 hours in advance if rescheduling a surgery or specialist visit.
4. Health Insurance & Billing
Asamang SDA Hospital operates under CHAG fee tariffs accredited by the National Health Insurance Authority (NHIA). Patients are responsible for co-payments, non-covered specialized pharmaceuticals, or private ward upgrades not included under the standard benefit package.
5. Patient Rights & Ethical Standards
Every patient at Asamang SDA Hospital has the right to considerate, respectful, and compassionate care regardless of ethnic origin, gender, religious affiliation, or economic status.
- Confidentiality: Complete privacy regarding examinations, treatments, and medical records.
- Informed Consent: Clear explanations of diagnostic findings, treatment options, and surgical procedures.
- Respect: Care provided in alignment with Seventh-day Adventist health and ethical values.
6. Governing Law & Jurisdiction
These Terms are governed by and construed in accordance with the laws of the Republic of Ghana, the regulations of the Ghana Health Service (GHS), and Medical and Dental Council guidelines.
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